Job Title: Quality Officer

Job Number: 77046

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco Vietnam has an exciting opportunity for a Quality Assurance Officer in our Binh Chanh Factory, Ho Chi Minh City, Vietnam

This Role is a centralized resource to drive the quality performance and compliance for SMDJV, Vietnam.
This Role works collaboratively with cross functions and cross entities to ensure payroll, employee benefits and facility services are addressed in an efficient and confidential manner.

Your key responsibilities will include:

Product Specification management: coordinate and work closely with RPC and issue the Specification to production floor. Work with Master data team to ensure all material data be maintained properly, BOM Sync. OTIF and Specification update accordingly.
BOM management: BOM sync., manual BOM change, material change/update…
Quality equipment management: Maintain equipment in tip top condition with minimum down time or unavailability. Follow up the periodic equipment calibration (internal & external calibration).
Innovation: Ensure Quality of NPI products compliance Improve turn-around time of samples and laboratory analyses /results for decision making, incoming check for all materials trial, manage trial run on floor and report.
Product Registration- Barcode Management: documents preparation and register for new product/ re- registration product.
Sample deliver: Ensure the PQI samples are collected, full report OTIF.
IWS: QBOS DMS owner, support Line Manager/Pillar Leader to deploy program from Q Pillar to factory.
Strong collaborative working relationships within cross functional for the quality management.
External: build up the working relationship with Quality equipment suppliers, Pest service suppliers, PMD team, regional team, others Opco team.
Raise alarm or red flag if undesirable quality or anomalies detected.
Self-development by undertaking a capability gap analysis (leadership & functional competency) then pro-active drive development plan to ensure the skill and knowledge levels are met expectations.
Hold the meeting with relevant members to find out solutions to problems
Work with QA Manager & Product Analyst to plan and implement experiments
Work with Product Maintenance & Process and Planning on new product trial and modified process, samples collection.

What are we looking for?

University/Colleges Graduated in Technical and/or Science background (Physics, Chemistry), with 3 years working experience in a laboratory environment in similar capacity.
Experience in quality assurance system, ISO 17025, ISO 9000, TQM and operation excellences.
Knowledge of infestation control will be an advantage
Computer literate (MS Office package, e-ISO documentation system, SPC and data analysis)
Be familiar with Filter rode, Cigarette making and Packing operations.
Pest & Hygiene Management
Product Integrity & Traceability
Good interpersonal skills
Be able to influence & motivate the local operating staff.
Possess good training skill. Possess analytical skills in interpreting quality data
Be able to communicate well in English & Vietnamese both verbally & in writing.
Able to develop training materials (e.g. weevil infestation awareness, 5S training) & deliver the training
Must be a team player, both within the company & with external suppliers, vendors, contractors, other BAT OpCos
Possess presentation skills to deliver training & make presentations
The incumbent will be required to go through trainings in infestation control and use of agrochemical. Knowledge of Laboratory Information Management System will be acquired in the course of work
Possess intermediate IT skill namely MS Power Point, MS Word, MS Excel, SPC Tools.

What we offer you?

We offer a market leading annual performance bonus (subject to eligibility)
Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

Job Segment: QA, Quality Assurance, Payroll, Laboratory, Data Analyst, Quality, Technology, Finance, Science, Data

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